Privacy Policy

Last updated: January 2026

Website: www.wellspringhub.co.uk

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Introduction

Welcome to Wellspring. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, visit our website, or communicate with us.

Wellspring is based in Leicestershire, UK, and operates in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are​

HD Yoga "trading as wellspring"
Unit 1, The Crossroads, Scalford Road, Eastwell, Melton Mowbray, LE14 4EF, United Kingdom
Email: info@wellspringhub.co.uk

We offer wellbeing services, including Yoga, Pilates, TRX, holistic therapies, and related wellness activities.

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Personal Data We Collect

We may collect and process the following personal information about you:

• Identity & Contact Information: name, phone number, and email address

• Health Information: details of injuries, health conditions, and areas of concern (provided voluntarily to ensure safe practice)

• Emergency Contact Details: name and phone number of an emergency contact person

• Payment Information: billing address and payment details (processed securely via third-party payment providers)

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How We Collect Your Data

We collect data in the following ways:

• Through website forms (contact forms, sign-ups, or health questionnaires)

• Through our booking system when you register or make a booking

• When you communicate with us via email or in person

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How We Use Your Data

We use your information for the following purposes:

• To manage bookings, classes, and appointments

• To communicate with you about your sessions or enquiries

• To understand any health considerations to ensure safe participation

• To process payments and maintain records for accounting purposes

• To send updates or newsletters (only if you have consented)

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Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract: to provide the services you request

• Consent: for health information and marketing communications

• Legal Obligation: to comply with UK tax and accounting laws

• Legitimate Interests: for business administration and safety management

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Sharing Your Data

We share data only with trusted third parties necessary to deliver our services:

• Payment processors (for secure payment handling)

• Booking software providers (to manage class registrations)

• Website platform (for online forms and communications)

• Teachers and staff (for class delivery and safety purposes)

All third parties are required to handle your data in compliance with data protection laws.

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Data Retention

We keep data only as long as necessary:

• Client and booking information: up to 6 years (for legal/accounting purposes)

• Health and consent forms: 1 year after your last class or appointment

• Marketing emails: until you unsubscribe or withdraw consent

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Your Rights

You have the right to:

• Access a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to or restrict data processing

• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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Data Security

We implement appropriate security measures to protect your information against unauthorised access, loss, misuse, or disclosure. Sensitive data (like health details) is stored securely and only accessible to authorised staff.

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Children’s Data

Our services are available to both adults and minors. When collecting data for a child (under 18), we seek consent from a parent or legal guardian where required.

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Updates to This Policy

We may update this Privacy Policy from time to time. Updates will appear on this page with the revised date above.

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Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
Email: info@wellspringhub.co.uk